Guest Speakers: Kay Perry Director Emeritus, Prima Communications, Inc. and Lisa Thorn, Director of Marketing, Prima Communications, Inc.
Clear, accurate, and concise documentation is important to ensure quality manufacturing in all industries. That documentation must be written specifically for the intended audience. Too often, however, documentation is not written for the intended audience. Rather than ensuring that the essential information is easy to find when needed, there is a tendency to repeat critical information. There is often no methodology in place to take advantage of current technology that makes it possible to create very clear documentation with a minimal number of words. The process discussed in this presentation promotes the development and maintenance of essential documentation.
During this webinar, Ms. Perry and Ms. Thorn will share a methodology for:
- completing a thorough analysis and evaluation of current processes, and
- developing a very lean, cohesive set of documents to support operations.
At the conclusion of the presentation you will understand:
- Why it is important to view documents as a set
- How to complete an analysis of current processes
- How to view the documents as a set
- Techniques for developing lean documents
- The benefits of lean documents
Your Speakers: Kay Perry worked for approximately 20 years in the field of business data processing, where she held several positions, including Director of Information Services for Clark Equipment Company in Lexington, KY. She then began her 20-year career in the field of technical writing, all of it with Prima Communications, Inc. Kay has participated in and supervised lean document projects for several Prima clients in the pharmaceutical and medical device industries. Kay is a graduate of Western Michigan University.
Lisa is Director of Marketing at Prima Communications, Inc. and has been with the company since 2005. Lisa conducted graduate research in sociology at Western Michigan University, while working as a freelance editor from 1998-2005.